top of page
CONTACT US

If you have any questions or need assistance with anything, our dedicated team is just a message away. Don’t hesitate to reach out, as your comfort and happiness are our top priorities.
FAQ

We have gathered the most common questions and answers to help you easily find the correct information. If you have any further questions, feel free to use the contact form above, and we will get back to you as soon as possible.
-
Does the apartment hotel have a reception?No, our apartment hotel does not have a traditional reception or full-time on-site staff. However, we offer an easy self-check-in process, and our team is always available remotely to assist you whenever needed.
-
What are the hotel's check-in and check-out times?Check-in is from 16:00 and check-out is by 10:00.
-
Do you serve breakfast at the apartment hotel?Unfortunately, we do not serve breakfast at the hotel. However, there are plenty of great cafés and restaurants nearby where you can enjoy a delicious breakfast. You can find some of our top recommendations on the "Gems" page of our website.
-
Is parking available at the apartment hotel?Unfortunately, we do not offer on-site parking at the apartment hotel. Parking in the Old Town/Slussen area can be a bit tricky. There is a car park at Slottsbacken and parking spaces along Skeppsbrokajen, though they can be quite expensive. Street parking is also available at a rate of approximately 2–2.5 euros per hour. For a more affordable option, there is a parking garage at Medborgarplatsen, located about 900 meters from Guldgränd 5, where the apartment is situated.
-
Does the apartment hotel have a laundry room?Yes, our apartment hotel offers a shared laundry room for guests to use. It is equipped with washing machines and dryers to ensure a convenient and comfortable stay.
-
Does the hotel have Wi-Fi?Yes, we offer free high-speed Wi-Fi for all our guests.
-
How do I get to the apartment hotel from Stockholm City?You can take the subway from T-Centralen on the red or green line towards Fruängen, Norsborg, Skarpnäck, Hagsätra, or Farsta Strand, and get off at Slussen station. The journey takes only 2-3 minutes.
bottom of page